Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Scanmyfood ("we", "us", "our") and govern your access to and use of the Scanmyfood platform, including the web dashboard, customer QR menu, kitchen display, and any related services (collectively, the "Service").

By creating an account, scanning a QR code at a participating restaurant, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to create a restaurant account. Customers placing orders through the QR menu may do so without an account, subject to the relevant restaurant's house rules.

• You are responsible for all activity that occurs under your account, including any staff members you invite.
• Keep your login credentials confidential and notify us immediately if you suspect any unauthorised access.
• We may suspend or terminate accounts that violate these Terms, abuse the Service, or expose other customers to harm.

The Service helps restaurants display menus, take orders and accept payments. The restaurant — not Scanmyfood — is the seller of food, beverages and any other items listed on its menu. The restaurant is solely responsible for order fulfilment, food safety, GST/service tax collection, invoices, refunds and customer support relating to the order.

Payments made through UPI or other channels are routed directly to the restaurant's payment account. We do not hold customer funds.

You agree not to:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Attempt to gain unauthorised access to other restaurants' data or to any part of the Service.
• Upload content that is illegal, infringing, defamatory, or violates anyone's privacy.
• Interfere with, overload, or disrupt the Service, including by automated scraping or denial-of-service attacks.

You retain ownership of the menu items, photos, restaurant name, logos and other content you upload. By uploading content you grant us a worldwide, non-exclusive licence to host, display and process that content solely to operate and improve the Service.

We work hard to keep the Service running smoothly, but we provide it on an "as is" and "as available" basis. We do not guarantee uninterrupted access and we are not liable for any loss resulting from downtime, network outages or third-party failures (such as payment processors or internet service providers).

To the maximum extent permitted by law, Scanmyfood's total liability arising out of or relating to these Terms or the Service is limited to the amount you have paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential or special damages, including loss of revenue, goodwill or data.

You may close your account at any time from the settings page. We may suspend or terminate your access if you breach these Terms or if continued use poses a risk to other customers. Sections that by their nature should survive termination will continue to apply.

We may update these Terms from time to time. If the changes are material we will notify you by email or by an in-app notice. Continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.

Questions about these Terms? Email us at hello@scanmyfood.in.